Settings
Change your email address
I want to …
… sign in with a different email address and get mail from Zeitlicht there.
Before you start
- Works on every plan (Free, Pro, Ultra) and for every role.
- You need your current password and access to the inbox of the new address.
Here's how
- Open
Settings. - In
Account, tapChange email. - Enter the address under
New emailand your password underCurrent password. The eye icon in the password field shows what you typed. - Tap
Save. Zeitlicht shows that a confirmation link is on its way to the new address. - Open the email "Confirm your new Zeitlicht email" in the new inbox and tap
Confirm email. - Zeitlicht opens
Email changed. TapSign inand sign in with the new address and your unchanged password.
The result
Your account uses the new address. Zeitlicht signs you out on every device, so sign in again everywhere. Workspace member lists show the new address after your next sign-in. Your old address gets a notice with a link to undo the change.
Common questions
I did not get the confirmation email.
Check the spam folder of the new address. Until you open the link, your old address stays active. You can send a new link from Change email after a few minutes.
Zeitlicht says the address is already in use.
Another Zeitlicht account uses it. Pick a different address, or delete that other account first.
Someone changed my email without asking me.
Open the notice sent to your old address and follow its link. Zeitlicht opens Email restored and your account uses the old address again. Then tap Reset password and pick a new password.
I opened the link on a device where someone else is signed in.
Only the account whose address changed is signed out. If another account is signed in on that device, it stays signed in. The same goes for the undo link sent to the old address.
What happens to open invitations?
Invitations stay tied to the address they were sent to. Ask the workspace admin to invite the new address.