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Team and workspaces

Accept an invitation

I want to …

… join a workspace I was invited to.

Before you start

  • You need the link from the email or from the person who invited you.
  • The invitation only works for the email it was sent to.
  • If the Zeitlicht app is installed on your iPhone or Android phone, the link opens the invitation right in the app.
  • Joining needs Pro or Ultra. If you have neither, your 30-day trial starts when you accept, as long as your address has not used it yet. A free Pro membership in the invitation counts too.

Here's how

  1. Open the link. With the app installed, the invitation opens there, otherwise in the browser. The page names the person and the workspace, for example Ada invited you to Night Desk, plus your role and any gift. Your address is shown masked, like a****@example.com, not in full.
  2. New to Zeitlicht: tap Accept invitation. The form asks for a display name, an avatar, the appearance (Dark or Light), a password, and the terms. Your email is already set by the invitation and is not asked again.
  3. Already have an account and signed out: tap Sign in. The sign-in screen arrives with the invited address filled in, and brings you back to the invitation afterwards. If that account is not verified yet, you still land on the invitation. Accepting it verifies the address, so the verification screen is skipped.
  4. Signed in with the invited address: tap Accept invitation to join, or Decline to turn it down. Later keeps the invitation open and takes you to your workspaces. Sign out signs you out without deciding.
  5. Signed in with a different address: you see This invitation is for …. Tap Sign out and come back with the invited address. Later takes you to your workspaces with the account you are signed in with.
  6. If the link is invalid, revoked, or already used, you see This invitation is no longer valid. Back to sign in forgets the invitation.
  7. In a phone's browser, the invitation shows Prefer the app? below it. On Android, Open in app opens the invitation in the app, or Google Play when the app is missing. On iPhone, App Store leads to the app. After installing, sign in to the app with the invited address, or tap the link in the email again.
  8. Without the link, signed in with the invited and verified address: Zeitlicht finds open invitations by itself. On Choose your plan and on Create your workspace, a box like Ada invited you to Night Desk sits at the top. If you already have workspaces, a banner appears at the top. Tap View invitation to get to the invitation. The X (Close) hides the banner for that invitation.

The result

You are a member and land on that workspace's board. When you signed up through the link, Zeitlicht skips the verification mail and the plan picker, and takes you through the short first-run tour first.

Common questions

I do not have the email.

Ask the person who invited you to Copy or Resend invitation on the members screen. Every mail from Zeitlicht arrives from the sender ZEITLICHT, so search your inbox and spam folder for that name.

Is the email legit?

The footer of every Zeitlicht mail links to Imprint, Privacy, and Terms on zeitlicht.app. The invitation link itself always points to the Zeitlicht app.

Do I have to verify my email?

Not through the link. Accepting the invitation proves the address, so Zeitlicht marks it as verified. Without the link you do: the app only shows the invitation once the address is verified.

I installed the app after getting the link.

Sign up in the app with exactly the invited address, or sign in with your account. Zeitlicht shows the short intro before the sign-up form, and Skip goes straight to the form. After signing up, tap Verify email in the verification mail on the same phone. The link opens the app, confirms the address, and takes you on to Choose your plan, where the invitation waits with View invitation. If the app is signed out, it offers Sign in with the address filled in. If another account is signed in, Sign out lets you switch. You can also tap the invitation link in the email again, and it opens the app.

The link opens the browser instead of the app.

Some mail apps open links in their own browser. On Android, Open in app below the invitation helps. Otherwise open the Zeitlicht app, sign in with the invited address, and tap View invitation.

Zeitlicht does not show my invitation.

Zeitlicht only finds invitations for exactly the address you are signed in with, and only once that address is verified. Invitations to deleted workspaces and to workspaces you already belong to are left out. The X (Close) on the banner and Later on the invitation hide the banner for that invitation on this device. The invitation stays open, and the boxes on Choose your plan and Create your workspace still show it. The banner also stays hidden during Hyperfocus and while a timer runs. Zeitlicht looks once per app start. If it found nothing, the banner waits 12 hours before it looks again. A failed lookup, for example offline, does not count, and Zeitlicht tries again on the next start. Meanwhile, open the link in the email.

The invitation came with a free Pro membership.

Then the workspace owner covers your Pro plan for as long as their Ultra plan runs. No trial starts and you see no trial banner. Your 30-day trial is kept for when the membership ends.

The workspace says it is full.

You see This workspace has no free seats left. The workspace owner has to free a seat or move to a bigger plan.

It says joining needs a paid plan.

Joining a workspace needs Pro, which normally comes from your 30-day trial. Each address gets one trial. Gmail aliases with + or extra dots count as the same address, so name+team@gmail.com shares the trial of name@gmail.com. Tap Choose plan to pick a plan. Afterwards Zeitlicht brings you back to the invitation, and Accept invitation works. On the plan page, Back to invitation returns you to the invitation, and Sign out lets you leave.

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