Back to overview

Attach a file

I want to …

… attach a file or image to a task.

Before you start

  • You need Pro or Ultra. On Free the plus tile shows a lock and opens the plans.
  • Storage lives in Frankfurt (Google Cloud, europe-west3).
  • Images, documents, and unknown files: 10 MB each. Video and audio: 50 MB.
  • Per task: 10 attachments and 75 MB combined.
  • Executables, scripts, HTML, SVG, and Office files with macros are blocked.
  • Dragging files in works in the browser on a computer. In the iPhone and Android app, you pick files with the plus.

Here's how

  1. Open the task and scroll to Attachments. To the right of the heading you see how many of the 10 slots are used, for example 3/10.
  2. Tap the tile with the plus icon (Add attachment) and pick a file.
  3. In the browser you can also drag files in from the desktop or a folder. The plus tile's tooltip says so too: Add attachment or drag files here. As soon as a file hovers over the window, the plus tile lights up and shows Drop here. Release the files on the tile. Several files at once work, folders do not. Zeitlicht ignores anything dropped next to the tile.
  4. For images, Zeitlicht offers compression (longest edge 2560 px). Upload original keeps the full file if you want that. With several images, Zeitlicht asks for each one.
  5. If a file does not fit the limits, Zeitlicht still uploads the others and tells you why.
  6. During the upload you see progress for each file and can tap Cancel upload.
  7. After the upload, open the file with Open. Images and PDFs often open inline; other files download.
  8. To remove it, confirm the delete. Workspace storage is freed.
  9. Image cards show a small thumbnail. Without one, the card shows the image icon.

The result

The file sits on the task and counts against the workspace quota.

Common questions

Why was the upload rejected?

The file is too large, the type is blocked, the task already has 10 attachments, or the workspace is full. The exact message sits under the picker. If it says You do not have permission to do that., the server did not accept the file for your account, for example because your plan just ended.

Why does the tile show a lock instead of the plus?

Your plan is Free, and attachments need Pro or Ultra. The tooltip says Upgrade to enable Attachments. Tap the tile to open the plans. Files dropped on it are not uploaded; Zeitlicht shows the same hint. Files already on the task stay, and you can still open and delete them.

Why does nothing happen when I drag a file onto the task?

Release it right on the plus tile under Attachments. Zeitlicht does not take files anywhere else. The iPhone and Android app has no dragging in; there you use the plus.

Does the thumbnail count as an attachment?

Zeitlicht creates the thumbnail itself. It does not count as one of your 10 attachments.

Related topics